How Smartensity uses AI

Smartensity uses artificial intelligence to interview you and to generate your training plan. We think you should know exactly how that works, what is sent where, and what the AI can and cannot do. This page explains it plainly. It is a summary — the binding terms are in our Terms of Service and Privacy Policy.

Which AI we use

Your training plans, progress reports, and plan adjustments are generated using Claude, a large language model from Anthropic, PBC, a company based in the United States. We use two Claude models: a lighter model for the onboarding interview and a stronger model for generating and reviewing plans and reports.

Anthropic is a third-party processor. This means your data is sent to Anthropic's systems to produce these results. We do not host the model ourselves.

What data we send to the AI

To generate something useful for you, we send Claude the parts of your profile that are relevant to the request. Depending on the step, this can include:

• your training level, goal, training history, available equipment, and schedule;
• your reference lifts and skills;
• your injuries and any pain you report — this is health-related data, which the law treats as a special category requiring your explicit consent;
• your onboarding chat messages and your training logs, when they are needed to generate a report or a plan adjustment.

We do not send your email address, password, or payment details to the AI.

Anthropic's servers are in the United States, so sending this data is a transfer outside the European Economic Area. Under Anthropic's commercial API terms, your inputs are not used to train their models; see our Privacy Policy (§ 5.1) for the current status of the data-protection safeguards that apply to this transfer (including the legal bases we rely on).

Every plan is checked before it becomes active

The AI never has the final word on your plan. Before any plan or plan change becomes active, it must pass an automatic, rule-based safety validator that does not use AI. If a plan fails the safety checks, it is not activated.

The validator checks the plan against a fixed set of rules — first that the plan is structurally valid, then against our safety and programming rules (for example: respecting your injuries and equipment, capping how fast load and volume increase, and enforcing sensible session structure).

We explain this in more detail, in plain language, on our How validation works page.

This is not medical advice

Smartensity is not a medical device and does not provide medical advice. It does not diagnose, treat, or cure anything, and it does not replace a physician, physiotherapist, or personal trainer. AI-generated plans are suggestions based on the information you give us. You use them at your own risk.

If you have injuries, medical conditions, or take medication, talk to a qualified professional before starting. If during training you report severe pain or a warning symptom, the app will suggest you stop and see a specialist — but the decision to train is always yours.

The full wording is in §3 of our Terms of Service (“Service character and key disclaimers”) and §4 (“AI-generated content”).

Your data and your rights

You can ask us what data we hold, correct it, export it, or have it deleted. You can withdraw your consent to processing your health data at any time (this means we can no longer generate a personalized plan for you). How to exercise these rights — and who to contact — is in our Privacy Policy.

Last updated: 2026-06-04. This page is a plain-language summary; in case of any conflict, the Terms of Service and Privacy Policy prevail.